Potential Problems That Can Arise from Working with the Wrong LTC Pharmacy

  • Date: January 18, 2023

Potential Problems That Can Arise from Working with the Wrong LTC Pharmacy

Receive EXCLUSIVE Problem-Solving Solutions with our HRLTCP Best Practices 

Pharmacy problems can be a pain. Nurses and Direct Support Professionals (DSPs) are already stretched thin. If you are facing any of these problems with your current long-term care pharmacy provider, it might be time to switch. Here are our Hudson Regional LTC Pharmacy Best Practices for common problems that community and group homes face when working with the wrong pharmacy provider.

Medication Errors

One of the potential problems that can arise from working with the wrong LTC pharmacy is medication errors. Medication errors can occur when a pharmacy dispenses the wrong medication or dosage or gives incorrect medication instructions. These errors can be extremely harmful and even fatal for patients.

HRLTCP Best Practice: We ensure the highest degree of accuracy by utilizing barcode technology. This state-of-the-art technology provides outstanding attention to detail when processing customer orders. 

Lack of Communication

Pharmacists must keep open lines of communication with group home nurses and staff members to ensure everyone is on the same page regarding medications. However, some pharmacies may offer a lower level of communication, which could lead to confusion and potentially dangerous mistakes.

HRLTCP Best Practice: Expect over-communication, timely responses, and any arising issues to be immediately handled. We take a proactive approach with the agencies we serve, starting with an open and active line of communication.

Late Deliveries Waking Up Residents

Late prescription deliveries can be a significant disturbance to nightly routines. Individuals can miss a prescription they need, be awakened by the delivery, or be disturbed by the interruption.

HRLTCP Best Practice: All deliveries are completed before bedtime to ensure no interruption to nightly routines or disturbance to your residents. We understand the importance of keeping your residents comfortable and well-rested and not creating more work or worry for group home staff.

Agency Staff Doesn’t Have Access to the Materials They Need

When staff members don’t have the resources to manage their residents’ prescription and pharmacy needs effectively, they cannot give the proper time and attention to caring for the individuals in the home. 

HRLTCP Best Practice: Our customers use an online web portal that assists staff members with knowing when medications will run out. This system can also provide detailed lists of current medication records in case residents needs to bring them to doctor appointments or on trips. There is also a resource section so staff can access guides on administering ear or eye drops and so much more!

Let us solve your pharmacy headaches with our Hudson Regional LTC Pharmacy Best-Practice Solutions! Contact us to learn more and call us at (845)-341-2714.



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    280 Route 211 E, Suite 112
    Middletown, NY 10940


    Tel: 845.341.2700
    Fax: 845.341.2715